When using SurveyMonkey, all your respondents’ information is securely stored in our SOC 2 accredited data centers that adhere to security and technical best practices. We ensure that collected data is transmitted over a secure HTTPS connection, and user logins are protected via TLS.
Where does SurveyMonkey data get stored?
Customer data for SurveyMonkey Apply (formerly known as FluidReview) is stored on servers located in Canada or the US. Apply customers should be aware that for certain reasons their data may still be accessed in the US. For example, we provide customer support and billing support from our US offices.
How does SurveyMonkey protect confidentiality?
SurveyMonkey provides the tools for creators to configure their surveys how they want. This includes allowing them to collect strictly anonymous responses, or to choose to identify their respondents. … Oh, and SurveyMonkey never peeks at your responses unless the survey creator gives us permission to.
Is SurveyMonkey a GDPR?
SurveyMonkey is GDPR compliant. ⚖️ Learn how we prioritized your security and trust.How will I protect my respondents?
- Keep your login credentials private. Survey data can be quite personal. …
- Pick and maintain your password, carefully. Your SurveyMonkey password is the key to accessing respondents’ personal information. …
- Choose an email for your SurveyMonkey account that only you can access.
Is SurveyMonkey cloud based?
(formerly SurveyMonkey Inc.) is an experience management company that offers cloud-based software in brand insights, market insights, product experience, employee experience, customer experience, online survey development, and a suite of paid back-end programs.
Who owns the data in SurveyMonkey?
1. Account data. You own the data in your account. Your surveys/forms/applications/questionnaires and any responses you collect to them are private by default (except if you have made them available via a public link).
What does SurveyMonkey do with your data?
While you have a SurveyMonkey account, we retain data associated with your account. This includes survey data and personal information. … We may also delete each survey response over your account’s response limits 60 days after it’s received.How do I delete data from SurveyMonkey?
- Visit the “Individual Responses” tab in the “Analyze Results” view of your survey.
- For any given respondent, you’ll see a delete button above their feedback—click it to remove their responses from your results.
You can have up to 2 devices verified at a time per account. When you remove a verified device and add a new one, that counts towards your removal limit. If you reach the removal limit, you’re only able to log in from the 2 most recent verified devices.
Article first time published onHow do I make my survey GDPR compliant?
- Ask for consent before sending out an online survey. …
- Opt-out option. …
- Processing data of underaged individuals. …
- Integrating survey data with third-party applications. …
- Storing personal data. …
- The individual’s right to their data. …
- Data portability.
Does SurveyMonkey record IP addresses?
When someone takes your survey, their IP address is recorded as metadata with your survey results by default. It’s possible to update your collector options to control IP tracking. You can choose to: Restrict or allow survey access based on IP address.
Can SurveyMonkey collect email addresses?
Email Invitations are designed to help you track respondents, so your survey results will include the email address and IP address of each respondent by default. Additionally, the first name, last name, and custom data about your contacts is tracked, if you included this information in the collector.
How can I tell if my SurveyMonkey survey is anonymous?
Indeed, the details of the settings are up to the creator to verify. once you get survey URL via mail, clicking into that URL proceeds you straight to survey without any interim point to inform you about whether survey anonymous. so if it is not, survey creator will get both IP and mail of person which clicked.
Can you password protect SurveyMonkey results?
Adding Password Protection In the Present Results section of your survey, select a dashboard. Click E View. At the bottom of the dashboard, click y Dashboard Settings. Click the toggle to turn Password protection on.
Is SurveyMonkey free?
SurveyMonkey operates on a freemium business model. This means we allow users to use our most basic tools for free, while designating our more advanced features and resources to our paid plans. We also offer a suite of solutions to help customers do everything from customer satisfaction to manage grant applications.
How will confidentiality be assured for respondents?
All researchers conducting studies involving humans have a duty to protect the privacy of their participants. … There are two main ways to ensure that the privacy of participants is being respected: (1) by conducting anonymous research, and (2) by conducting confidential research.
Do surveys make money?
- Swagbucks. Swagbucks is a popular survey site that will pay you to take surveys. …
- LifePoints. LifePoints is another site that allows you to take surveys in exchange for points. …
- InboxDollars. …
- Survey Junkie. …
- Opinion Outpost. …
- i-Say. …
- Toluna Influencers. …
- MyPoints.
Is SurveyMonkey considered software?
SurveyMonkey is online survey software that helps you to create and run professional online surveys. It is very powerful and a well known online application.
Is SurveyMonkey a Canadian company?
Since opening in 2018, SurveyMonkey Canada has grown to 178 employees and is a key hub for the global business that in total includes 11 offices around the world and a workforce of over 1200 employees. SurveyMonkey Canada assists the business in engineering, sales, product development and marketing.
Can you recover a deleted SurveyMonkey?
When you delete a survey, the entire survey and all its responses are permanently deleted. Deleting a survey is permanent. Once a survey is deleted, it can’t be restored.
Can you delete responses from SurveyMonkey?
You can delete individual responses, all the responses from a collector, or all the responses for an entire survey. … Go to the Analyze Results section of your survey. Click the Individual Responses tab toward the top of the page. Use the left and right arrows to locate the response you want to delete.
How long should I leave a survey open?
For how long should the survey be open? We recommend keeping a survey open for approximately three weeks, allowing enough time for employees to access the survey without rushing them, while at the same time not giving them too much time to put off taking the survey.
What is better than SurveyMonkey?
- Jotform.
- Google Forms.
- LimeSurvey.
- CrowdSignal.
- SurveyGizmo.
- Zoho Survey.
- Qualtrics.
- SoGoSurvey.
Can I cancel my SurveyMonkey account?
Log in to your SurveyMonkey account on a desktop or laptop. You’re not able to delete your account from the mobile site or our mobile app. Click your username in the upper-right corner and select My Account. Scroll to the bottom of the page and click Permanently delete account.
Why does survey monkey ask for payment?
If you purchase more Audience responses than allowed in your plan, you may be charged overage fees. Free plans have a response limit per survey. Monthly plans have an account-wide response limit per month, and you’ll be billed response overages or billable responses if you exceed the limit.
Do SurveyMonkey surveys expire?
To set a Cutoff Date and Time: Go to the Collect Responses section of your survey. Click the name of the collector and access the collector options. … Once the date and time has passed, anyone who tries to access the survey will see this closed message.
Are survey responses personal data?
Yes. Survey respondents must give consent prior to collecting any personal data. Referring to the online survey example, GDPR information must be published on a separate website prior to the start of a questionnaire.
Are anonymous surveys GDPR compliant?
“Are your surveys anonymous or do you use personal data?” If you distribute your surveys anonymously and you do not process personal data, you can disregard the GDPR.
Do you need consent for survey?
the consent document is the only record linking the subject with the research. Most survey research meets the requirements for waivers of signed consent, because surveys conducted outside of a research context rarely require written consent.
Can a survey be anonymous and confidential?
We want to assure you that your responses to anonymous surveys are completely anonymous. Responses to anonymous surveys cannot be traced back to the respondent. No personally identifiable information is captured unless you voluntarily offer personal or contact information in any of the comment fields.
